Florida Agency Team

Carlos has over twenty years of experience in title, commercial real estate, compliance, and insurance. He leads all sales and marketing activities for AmTrust Title’s Agency Division, as well as overseeing Florida operations. 

Carlos has previously advised a diverse set of clients—public, private, and international—on legal and business matters, including title insurance, real estate transactions, corporate finance, and strategic alliances. A Certified Family Business Specialist, he has guided family-owned enterprises, held management roles at private firms and Fortune 500 companies, and a not-for-profit’s board.

Drawing on his comprehensive experience, Carlos is dedicated to gaining a deep understanding of the specific needs and practices of his team and clients, which enables him to be a valuable asset and resource for those he serves.

Mandy Deal began her career in banking, where she developed a strong foundation in customer service and financial management. She later transitioned into the title industry, working in office as a processor and closer, where she gained valuable hands-on experience and every step of the closing process. Combining her industry knowledge and passion for building relationships, Mandy moved into a sales role, where she now helps clients navigate their title needs with confidence and care. Her background allows her to bridge operations and sales seamlessly, providing exceptional support and trusted expertise.

Matthew Wood serves as Agency Manager for North Florida at AmTrust Title Insurance, supporting the company’s growing network of independent title agents across the region. With over 18 years of sales experience, including six in real estate, he brings strong market insight, and a practical understanding of what today’s agents need to succeed. Matthew holds a BBA in Professional Sales from Kennesaw State University and is a licensed real estate agent and member of the Northeast Florida Association of Realtors. He is also committed to community service, volunteering with charity ramp builds, BEAM Thrift in Jacksonville Beach, and local beach cleanups. His focus is on building collaborative relationships that help agents grow their business and deliver exceptional client experiences.

Jim is National Underwriting Counsel, where he brings more than two decades of experience to support the closing experience. He oversees underwriting strategy, title-exam review and risk-mitigation in complex transaction environments, leveraging deep expertise in real estate practices, title insurance considerations and multi-state closings. 

Jim is recognized for his advocacy of best-practice underwriting and his collaborative approach to risk-management—ensuring that every closing is handled with precision, integrity and the highest standards of service. He is a Board Certified Real Estate Attorney by the Florida Bar, and he is active in ALTA and various state land title associations. 

Steven Presley is a board-certified real estate lawyer who currently serves as Florida State Counsel for AmTrust Title. With more than a decade of dedicated experience in title insurance, real-estate law and underwriting, Steven is a seasoned attorney who brings a depth of expertise to complex title issues and transaction risk management. Steven oversees underwriting initiatives throughout Florida, supports agents in resolving intricate title and closing challenges, and contributes to the development of risk-mitigation strategies across the state’s market.